Support
We're here to help with GishPlayer. Write to us and we'll get back to you by email.
Email us
support@gishplayer.liveCommon questions
- Do I need an account?
- No. GishPlayer has no accounts. Everything you do in it stays on your device.
- How do I open a video from another app?
- On iPhone and iPad, open Files or another app, Share the video and choose GishPlayer. On Android, open the video from your file manager and choose GishPlayer. You can also add videos from your photo library or your files inside the app.
- Can I play a video from a link?
- Yes. Tap Stream a link and enter the address. GishPlayer plays direct video links and live streams over HTTP and HTTPS (MP4, MKV, WebM, HLS, DASH), RTSP, RTMP, UDP, FTP and SMB. If the server needs a username and password, they are sent only to that server.
- My subtitles show strange letters.
- Open the subtitle settings and choose another text encoding. Automatic reads UTF-8, UTF-16 and Arabic-script files.
- My subtitles are early or late.
- Change the subtitle delay in the player: a positive delay if they come too early, a negative one if they come too late. The delay is remembered for that video.
- A video plays without picture, or does not play.
- Turn on software decoding in Settings, under Video decoding. It uses the processor instead of the phone's video hardware: slower, but it plays what the hardware cannot.
- Does GishPlayer provide movies or shows?
- No. GishPlayer plays the videos and streams you open. It does not provide, host or index any videos. Use it only with videos you have the right to watch.
- How do I remove my data?
- Everything is stored on your device. Clear your history or reset your settings in Settings, delete a video from the library, or remove the app to delete it all.
Read how GishPlayer handles your information in the Privacy Policy & Terms.